Privacy policy.

ClickAndScale ("we", "our", "us") is committed to protecting your privacy. This policy explains how we collect, use, disclose and safeguard your information when you visit our website or work with us as a client. Please read it carefully — if you do not agree with its terms, please do not access the site or our services.

We collect information in three categories. Where the information identifies you personally, we treat it as personal data under UK GDPR.

Personal data

Name, email, phone number and company details that you provide voluntarily through forms, contact requests or as part of an engagement.

Usage data

IP address, browser type, operating system, access times and pages viewed — collected automatically by our infrastructure for performance and security purposes.

Cookies & similar

Strictly necessary cookies for site operation, plus optional analytics cookies that we use only with your consent.

• To provide, operate and maintain our services and the client portal.
• To respond to enquiries, schedule consultations and route conversations to the right team member.
• To deliver agreed engagements — including project communications, deliverables and invoicing.
• To improve, personalise and develop our website and services.
• To send transactional updates and, where you have opted in, occasional firm communications.
• To protect against fraudulent, unauthorised or illegal activity.

• By law. Where disclosure is necessary to comply with legal obligations or to protect our rights.
• Business transfers. In connection with a merger, sale of assets or acquisition.
• Service providers. With trusted third parties that operate our infrastructure (e.g. Neon, Resend, Vercel) under contract.
• With your consent. Where you have explicitly authorised disclosure.

We use administrative, technical and physical safeguards to protect personal information. Sessions are encrypted in transit, the client portal uses passwordless authentication and access is logged. While we follow recognised best practices, no transmission method is perfectly secure and we cannot guarantee absolute security.

• Right to access, update or delete your personal information.
• Right to rectification if information is inaccurate or incomplete.
• Right to object to processing of your personal data.
• Right to request restriction of processing.
• Right to data portability.
• Right to withdraw consent at any time.

We use a minimal set of cookies. Strictly necessary cookies are required for the site to operate (including session management for the portal). Analytics cookies are loaded only after you accept them on the cookie banner. You can change your preferences at any time through your browser settings.

Our website may link to third-party sites. We are not responsible for the privacy practices or content of these third parties. We encourage you to review their policies before sharing any personal information with them.

Our services are not intended for individuals under the age of 16. We do not knowingly collect personal information from minors. If you believe we have done so inadvertently, please contact us and we will remove it.

We may update this policy from time to time. Changes will be reflected by an updated "Last updated" date at the top of this page. We encourage you to review this page periodically.